presma kangaroo series slim free float quad rail handguards

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). The $15.00 check is non-refundable.You may return most new, unopened items within 30 days of delivery for a full refund. If the item inspected is NOT approved, we will contact you with our findings and then the item(s) will be mailed back to you. This process will take 7-14 business to get approved. Once the item is received and inspected we will exam and analyze returned item(s).Packages must be returned prepaid- we won’t accept COD packages.

We will not be held responsible for returns lost by the shipping carrier. We recommend insuring your shipment and obtaining tracking information in case the package is lost in transit.

Wrap the item with protective padding and place it in an appropriate box for shipping.

Include a check for $15.00 made payable to Presma Inc to cover return shipping, or request in your message above for us to email you a PayPal Invoice for the return shipping cost to be paid by either Credit Card or PayPal.

Please include a note containing your name, returning address, phone number and email, and reason for the return (including, if applicable, information about the firearm, ammo, and usage environment for defective return).

Contact us for an RMA number by telephone (909) 308-0847 or email You will need a copy of the receipt from an Authorized PRESMA Dealer.

Unauthorized Packages without a RMA number will not be accepted.

Obtain a RMA (Return Merchandise Authorization) number BEFORE returning any products and prominently write it on the outside of the package.

Batteries and/or damage caused by batteries.

Missing proof of ownership (no receipt from authorized dealer.).

Accidental damage (such as dropping), abuse or misuse of products.

Failure to provide proper care and maintenance.

Alteration, modification, disassembly, repair and reassembly of our original design of the product.

Presma Inc., offers a Lifetime Warranty to the original purchaser of any new PRESMA item(s), from the date of purchase (item(s) will be free from defects in material and workmanship).

WHO AND WHAT IS COVERED UNDER THIS WARRANTY, and for how long?

Presma kangaroo series slim free float quad rail handguards